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This book give guidance to the hotel staffs on how to handle each task or situation in its own area of operation
Buku ini mengulas tentang manajemen penyelenggaraan hotel yang meliputi pelayanan usaha hotel, kantor depan (FO), tata graha (Housekeeping), sampai dengan laporan keuangan hotel. Buku ini meringkas segala informasi mengenai manajemen hotel.
Buku ini membahas tentang sistem perencanaan biaya
Dalam buku ini lebih banyak membahas tentang sistem dan manajemen Hotel Engineering, seperti teknik pembuatan struktur organisasi, metoda pemeliharaan terhadap mesin-mesin. Juga pengetahuan tentang pentingnya pengendalian energi listrik dan perencanaan biaya (budgeting) serta teknik pendokumentasian terhadap hasil-hasil perbaikan.