7
1
30
Customer Excellence
Mhd Rusydi
Primary Author
mixed material
9786025411113
Yogyakarta
Penerbit Goysen Publishing
2017
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Pengukuran Tingkat Kepuasan Pelanggan :
untuk menaikkan pangsa pasar
Supranto
Primary Author
mixed material
9789795187257
Jakarta
Penerbit Rineka Cipta
2011
pengukuran_tingkat_kepuasan_pelanggan.jpg.jpg
Give Your Heart :
Rahasia Memenangkan Hati Pelanggan
Yesaya Christian Oenas
Primary Author
mixed material
9786020330242
Jakarta
Penerbit Gramedia Pustaka Utama
2016
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Strategi Pelayanan Pelanggan
Susan Gage
Additional Author
mixed material
9793189495
Yogyakarta
Argo Publisher
2006
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Manajemen Pelayanan Umum di Indonesia
A.S. Moenir
Additional Author
mixed material
9795260448
Jakarta
Penerbit Bumi Aksara
2006
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Hotel Customer Service
Oka A. Yoetti
Additional Author
mixed material
9789798712013
Jakarta
Penerbit Perca
2003
71bc12004148bc1200753bc12005177bc22004177bc3200471bc22004.jpg.jpg
Service Management:
Mewujudkan Layanan Prima
Fandy Tjiptono
Additional Author
mixed material
9789792905090
Yogyakarta
Penerbit ANDI
2008
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